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Stay On Target. Or Just Yell.

by Carla on July 1, 2009

Billy Mays painting

Pitchman Billy Mays was among the celebrity deaths last week. I was never a big fan of his approach. In fact, every time his infomercials came on TV I changed the channel. He was loud and annoying and everything I disliked in advertising (men yelling to buy their product). But despite his boisterous approach, he was the perfect salesman.

Why? Because Billy Mays used a channel that worked for his strengths and the products he was selling.

Billy Mays played a large role in the success of OxiClean products. His approach, which included him yelling and demonstrating products on screen, made him a recognizable pitchman.

So how did Billy Mays become such a phenomenon?

We Trusted Him
We trusted him because he was a glorified version of one of us. He cut through the clutter and told us what the product was and why we needed it.  And unlike Vince from ShamWow, he was truly genuine and matched the messaging of the product he was selling.

He Was Emotional
He cared about what he was selling and how it would help consumers. He had passion for the product he was selling, and was even sought after by the Discovery Channel for the show Pitchman based on his approach.

He Was Recognizable
Most cleaning products target women and the advertising reflects that.  Billy, in this sense was a Billy was definitely recognizable- he was a man selling in what was traditionally a woman-dominated market. Although he used direct-response TV, his approach was actually vastly different than the type of advertising seen for cleaning products.

He Was Consistently On Message
Billy used traditional direct response advertising on TV, but never strayed from his core messages and products. The products he endorsed always helped people live their lives easier, whether it was cleaning products or insurance.

-Carla

Photo Credit: azrainman

pixel Stay On Target. Or Just Yell.

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I always think of Ronco's 'Showtime Rotisserie Grill' (my mom bought one of these gems. SET IT AND FORGET IT!

Not all infomercials are effective- but there are some that have become popular. Just take a look at Billy Mays, ShamWow, and of course- the classic Snuggie. It's all in the delivery.

Carla. This is an outstanding article. I, like you, couldn't stand Billy Mays and his infomercials, I can hear him now yelling OXY CLEAN! But - he was damn good at what he did - I associated him with the products he marketed, and he was a master at cutting through the clutter and getting to the point. Showing you exactly what the product did without all the stupid catch phrases and fine print. He was an innovator in the field and a master of his craft. Sometimes (often times) the most ridiculous marketing campaigns are the one's we most remember - some for good, as is with Billy, and some for bad, as is with Vince. We all know the Sham-wow because of that ridiculous infomercial where he pretends it's filming live. Ah, so is the fine art of the infomercial.

I always think of Ronco's 'Showtime Rotisserie Grill' (my mom bought one of these gems. SET IT AND FORGET IT!

Not all infomercials are effective- but there are some that have become popular. Just take a look at Billy Mays, ShamWow, and of course- the classic Snuggie. It's all in the delivery.

I always think of Ronco's 'Showtime Rotisserie Grill' (my mom bought one of these gems. SET IT AND FORGET IT!

I always think of Ronco's 'Showtime Rotisserie Grill' (my mom bought one of these gems. SET IT AND FORGET IT!

Not all infomercials are effective- but there are some that have become popular. Just take a look at Billy Mays, ShamWow, and of course- the classic Snuggie. It's all in the delivery.

Not all infomercials are effective- but there are some that have become popular. Just take a look at Billy Mays, ShamWow, and of course- the classic Snuggie. It's all in the delivery.

Carla. This is an outstanding article. I, like you, couldn't stand Billy Mays and his infomercials, I can hear him now yelling OXY CLEAN! But - he was damn good at what he did - I associated him with the products he marketed, and he was a master at cutting through the clutter and getting to the point. Showing you exactly what the product did without all the stupid catch phrases and fine print. He was an innovator in the field and a master of his craft. Sometimes (often times) the most ridiculous marketing campaigns are the one's we most remember - some for good, as is with Billy, and some for bad, as is with Vince. We all know the Sham-wow because of that ridiculous infomercial where he pretends it's filming live. Ah, so is the fine art of the infomercial.

I always think of Ronco's 'Showtime Rotisserie Grill' (my mom bought one of these gems. SET IT AND FORGET IT!

Not all infomercials are effective- but there are some that have become popular. Just take a look at Billy Mays, ShamWow, and of course- the classic Snuggie. It's all in the delivery.

Carla. This is an outstanding article. I, like you, couldn't stand Billy Mays and his infomercials, I can hear him now yelling OXY CLEAN! But - he was damn good at what he did - I associated him with the products he marketed, and he was a master at cutting through the clutter and getting to the point. Showing you exactly what the product did without all the stupid catch phrases and fine print. He was an innovator in the field and a master of his craft. Sometimes (often times) the most ridiculous marketing campaigns are the one's we most remember - some for good, as is with Billy, and some for bad, as is with Vince. We all know the Sham-wow because of that ridiculous infomercial where he pretends it's filming live. Ah, so is the fine art of the infomercial.

Billy made his name in infomercials- would have loved to see a showdown between him and Shamwow Vince!

BIlly Mays had mass appeal, he was, if you will- "the everyman" of infomercial product marketing. He didn't appeal to women or men specifically. Great summary of his strengths!

Definitely agree, Seth. Billy was able to cut through the clutter and made his products known in a crowded market. Will be interesting to see what the products he endorsed will do now without him.

Billy was a great salesman because we trusted him. I think we can learn a lot from how he started to branch out into other business opportunities.

I loved Billy Mays! Great writeup of his strengths as a salesman. His mix of being genuine and caring abou this audience along with staying on message made him very attractive to watch. He certainly will be missed.

I agree - and he will be missed. He was a great salesman and branching out into other less infomercial products was a smart move.

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