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I Believe in Advertising. Now it Has to Believe in Me.

by Stuart Foster on April 13, 2010

livestream screencap

Advertisers make more money during the first broadcast of any event. They can charge more for the airtime on the assumption that they will have more viewers for that broadcast. Subsequent broadcasts and syndication lower the cost of entry for brands wishing to advertise.

This is the assumption that all media buys are negotiated off of. It was a great system, especially for the networks and it worked up until TiVo became a  household name.

Content on demand

Now? Behavior is shifting to the expectation that content should be available to anyone at any time (without advertising!). This has drastically reduced the value of a prime-time commercial. The expense no longer justifies the means; you have no assurance your commercial will even be seen in its entirety.

tv online 1 500x260 I Believe in Advertising. Now it Has to Believe in Me.A survey of 1,000 U.S. consumers showed that more of us than ever before are choosing to watch TV shows on websites such as Hulu rather than on a TV. For younger folks, a full 83% said they watched some, most or all of their TV programming online.

This study, which was conducted by consumer electronics shopping site Retrevo, shows that the majority of Americans — 64%, according to the survey results — get at least some of their TV content online. Eight percent of the total said they watched most of their TV shows online, and 5% said they only watched television programs on the Internet.

For people under 25, almost a quarter of respondents said they watched most of their TV shows online, and 6% said they only watched TV online. ~Julie Odell, Mashable

As an internet user and someone who watches about 90% of their TV via Hulu why should I (or you) care? After all, most advertising is interruptive and annoying. (See said examples of me railing on traditional advertising here, here and here.)

No brands=No shows

Simple: Brands subsidize the cost of network broadcasts. No brands? No content. Unless you want to pay a premium for the service like HBO or Showtime.

Erosion of viewership is a reality. People will continue to expect that content be available and viewable at all times. How do you compensate for those shortcomings? Innovate and make the experience better for those watching TV during prime time.

The rise of co-viewing

How do you encourage viewers to tune in at an allotted time? Make it a participatory event.

How do you pull this off? Utilize external platforms and devices to augment the current viewing experience. It's all about creating maximum value; if I receive a better experience by watching an event live I'll likely return again on that assumption. It's simple human behavior.

For the moment, Twitter is the best tool to engage with others around a live event (see the massive success of BrandBowl). They've even launched a platform aimed at media to leverage their service and build on top of it. Touting the success of Twitter integration for "Bad Girls Club" on Oxygen may seem incredibly lame for some; it's gold for marketers though. Finally we have a way to bring viewers back to prime time.

What does the future look like?

Engagement will save advertising. It's just a matter of how fast and effectively we can integrate the improved experience for consumers. The beginnings of co-viewing programming are already beginning to take hold. DirectTV has a Twitter application, shows have dedicated hashtags, webisodes have found an audience and the inauguration was brought to us via Facebook AND CNN.

Now it's simply a matter of refining and perfecting the experience. The future looks awesome, as long as we remember the community experience is just important as the content.

Photo Credit: samchurchill

pixel I Believe in Advertising. Now it Has to Believe in Me.

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Great points, Stuart. Once advertisers and brands (and the tech companies that make the products and services) can work out how users can choose adverts relevant to them, then we may just see the kind of marketing and ad return that's ben the holy grail of advertisers everywhere. I don't mind ads as long as they're relevant to me.

Great response... exactly some of the points I was thinking.

Great points, Stuart. Once advertisers and brands (and the tech companies that make the products and services) can work out how users can choose adverts relevant to them, then we may just see the kind of marketing and ad return that's ben the holy grail of advertisers everywhere. I don't mind ads as long as they're relevant to me.

Great response... exactly some of the points I was thinking.

Yeah, yeah, mass media is dying. Gone. Dead. Kaput. Or was that the 1969 "Positioning" articles and book by Jack Trout? Or 1993's "One to One Future" by Don Peppers? We've been talking about it for decades.

The Death of Mass Media has been greatly exaggerated, and here's why. Yes, media habits have shifted, but following trend lines to infinity is a mistake. The automobile allowed us to commute 40 miles instead of 4, but no one drives 4,000 to work. Social media has increased our relationships and easy of chatting, but only to a new level. And it certainly doesn't remove human desire to sit back and be entertained.

Here's a question: What size flat-panel TV do you want in your basement? A big one? Interesting.

The reality is humans have three realms of personal space -- story communication from about 10 paces, work-related input at about arm's reach, and intimate space of someone whispering in your ear. It goes way back to the cave days: tales by the fire, tools in the hand, lovers in your arms. TV, computers, and cell phones fit perfectly into each zone. Just because we can now type faster in the work space doesn't remove our desire to watch from a distance.

Students of history will recall the radio was going to kill newspapers and television would kill radio. What really happens is each new media format gets layered over the others, creating a reset, but then all continue. I do agree that concurrent media use is a strong option to make TV work better. The Mullen Brand Bowl was a good example. But before you social media fanboys ;) throw mass media under a bus, check the ratings -- the Super Bowl, Academy Awards, and other big campfire events are at the highest levels ever.

I'd like to think trend lines go on forever. But that's also why I didn't invest in real estate in 2007, or jump out the window when pandemic flu started in Mexico. What goes up must plateau.

Cheers, mate.

Stuart

Loved the very detailed and thoughtful response. Thank ye. My take on Reality comes from the business trade pubs and having some friends in the production side, in my explaining why we have so much. My background is finance/sales. So I appreciate your take and view from the advertising side. Your right about about how business as usual is not working anymore. As we see with every industry creative destruction is a good thing. Sadly until we meld the various golden silos there will still be many imbalances. But each media channel of course has a vested interest to stay stand alone ie: broadcast, OOH, Social, Print, Digital etc.

The audiences being smaller is not exactly the cause of the slide into cheap reality TV shows. Cheap reality TV shows are driven by extremely low production costs, generally sustainable audiences and thusly decent profits for networks. Cable has been able to float the small audience model and gradually build it into a premium audience for higher quality programming, and not just the Showtime and HBOs. Sci Fi did it (refuse new branding moniker) and AMC does it as well.

Media buyers (at least good ones) creative folk (as long as their ego is checked at the door) and media sellers (perhaps not so much) all realize that the ad is never watched at anywhere near 100% reach for each individual placement. It is an imprecise game of tag in which over time you hope to have rounded up significant portions of the intended consumer audience. In your example for beer, you or I might not lead to a sale, bu there is a reason those brands dropped boat loads of money into Television advertising for years, the sales were way higher than Zero. For the first time in years the larger beer producers you mention are seeing significant and consistent declines in sales, which has more to do with consumer market habits changing than the effectiveness or lack thereof of advertising.

In the end though the concept of co-viewing and engaged media experiences is dead on. This is the approach media outlets need to take. I'd like to see engaged social audiences numbers take a much bigger role than the silly passiveness of Nielsen and arbitron. Good stuff as always Stuart.

I agree no viewed Advertising = no Shows. Unless we all pay for content. I use movies as the 'rate'. Are we willing to pay from $5 to $8/hr of TV? Because that is the price for great content. But that is a small part of the picture. With so many choices in so many channels, audiences are smaller. Thus the slide into cheap reality TV shows. Even if everyone viewing watched all the commercials, the small audience can only afford in aggregate what they can pay for.

Lastly the commercials. I always us the basic beer brands that fight it out in the low end of the market, Bud, Miller, Coors. I never buy any of those brands or their multitude of flavors. But when their commercials are funny I watch them over and over and over. So the Brand knows the ad is watched. The Media Buyer, the Creative, and the Media Channel all are happy because the Ad was watched. Yet zero sales.

Very complicated ecosystem indeed.