Email The Lost Jacket Subcribe to the blog via RSS

Catering to a New Audience

by Stuart Foster on October 14, 2009

gay pride

If I told you that there was an upwardly mobile demographic in the U.S. with buying power and no children? You'd be nuts not to market to them.

It's time.

One of the most diverse and interesting groups in America has not only been under leveraged, but have been downright excluded from the marketing conversation.

Who am I talking about? The LGBT Community.

The demographics speak for themselves: In the U.S. alone, the LGBT market is estimated to be worth $660 billion (2006) in disposable income. Approximately 4% to 10% of adult populations self-identify as gay, lesbian or bisexual, meaning between 12 million and 28 million in the United States alone.¹

That number is staggering. To put it in perspective? African-Americans are the second largest consumer group in America with a combined buying power of over $892 billion currently and likely over $1.1 trillion by 2012.² The second largest minority group in the U.S. can only muster approximately $230 billion more than a much smaller group of people.

Clearly the money is there. Why aren't advertisers and marketers though?

A lack of testicular fortitude.

I have a really hard time stomaching this. Especially because I feel we will look back at this time in history with the same disgust we look back at the 1960's civil rights movement. While not as overt, the invisible prejudice still exists and people aren't willing to take a chance to capture an enormously powerful buying bloc.

To date no brand has gone off full force after the LGBT community. We've seen light mentions, scattered innuendo and attempts to "sneak" the branding by the general public. Nothing that could be considered as a welcoming invitation for a call to action from that community. This is a huge opportunity for the right brand to step in and make an absolute killing.

This does not apply to every brand. Unfortunately, at this point this strategy would only apply to renegade brands trying to gain traction in major urban areas and on the two coasts. If I were selling bibles, this probably wouldn't be the route that I would go. If I were selling business class airfare for say an Expedia? Absolutely. This is no different then the marketing of any other product though. It's just a matter of finding the right fit.

The company that jumps in first will reap huge rewards both from a loyalty and community standpoint. This won't be an easy journey but it's one that needs to start now. Will you be on the cutting edge?

Which brands do you think could make this jump? Why?

¹"Gay Marketing Resources". CommercialCloset.org.

²Report: Affluent African-Americans have 45% of buying power.

Photo Credit: [Diz]

pixel Catering to a New Audience

If you enjoyed this post, please consider leaving a comment, showing us some social love or subscribing to the feed to have future articles delivered to your feed reader.

  • Share this article on Facebook
  • Digg this article
  • Bookmark this post on Delicious
  • Stumble this post
  • Upvote this article on Reddit

tagged as , , , , , ,

Post comment as twitter logo facebook logo
Sort: Newest | Oldest

Nice article shedding light on an issue that I personally never really thought about before. I love your articles for the new dimensions they add to the mix.

Nice article shedding light on an issue that I personally never really thought about before. I love your articles for the new dimensions they add to the mix.

Nice article shedding light on an issue that I personally never really thought about before. I love your articles for the new dimensions they add to the mix.

I'd say that brands might not be marketing so much in the mainstream media, but if you open a copy of The Advocate or turn to the Logo network I bet you'd see a lot of national companies. I actually remember one commercial by Levi's that had both a straight and gay version, yet only saw the gay version on the late night. As open as mainstream consumers SHOULD be to seeing gay advertising we barely have gay programming in the mainstream. I mean, really, why were there not scathes of gay commercials on Will & Grace while it was on the air?

I think one of the things that thrives in the gay community is niche marketing, which is why we don't see it as much in the mainstream media sources (unless you see LGBT media as your mainstream, such as The Advocate or Logo.) Here you have companies that might cater very seldomly to the straight markets and instead focus on the LGBT community. For having that much buying power they have got to be buying from SOMEWHERE, right?

You're right.

I found this from the advertising section in Time Magazine in '06 (albeit a bit old) it's interesting because that market is flourishing but it still hasn't taken hold:

u00e2u0080u009cAdvertising in gay-oriented outlets is flourishing. Beverage companies like Anheuser-Busch, holiday firms including Travelocity and automakers such as Ford helped nudge advertising spend in the US gay and lesbian press to USD 212 million last year, up more than a quarter since 2003.u00e2u0080u009d

I think there's a degree of fear that marketing aimed at that community is 1) going to be dissected to death by its target community, 2) cause a backlash among other demos who are insensitive to the LBGT lifestyle or 3) hyperconscious of how damaging a massive fail on this front can be and how subtle the line between a great campaign and a horrible campaign can be. I don't know that Expedia wants to start exhorting its customers to plan their next gaycation with them.

That website is awful. Just terrible.

Obviously you want to avoid pandering and stereotyping people. It's definitely going to be an interesting scenario to play out. A line does exist...but I think it hasn't come close yet to even being ventured near.

I agree 100% with what you are saying. But when you have companies out there that are trying too hard or just not doing the right amount of research you end up with a website like this: http://www.365black.com/365black/index.jsp. So where is the thin red line? When are companies pushing the envelope too far?

Trackbacks

  1. [...] This post was mentioned on Twitter by Stuart Foster, Stuart Foster. Stuart Foster said: Catering to a New Audience http://bit.ly/hV8Fp [...]