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There Are No "Big" Ideas in Marketing

by Stuart Foster on October 22, 2009

utility pole

Big ideas are gone forever.

What have replaced them? Creative utilities.

It's no longer about just capturing the consumer's imagination and getting them to take one action. The sales cycle isn't that simple anymore.

You need to maintain your presence, gain retention and provide consistent value to your customers.

You can't buy your way into people's hearts and minds. It takes time and effort.

Will a creative idea increase the likelihood of success? Absolutely. But, that creative idea won't  be worth anything if it doesn't push the conversation into a place where utility can be communicated. Creativity can't just be creative anymore. It has to serve a purpose.

Don't have a way to interact with your community or product in every advertisement? Your idea is now useless.

Don't have a url, twitter handle or phone number easily accessible in your marketing materials? You've just lost business.

The big idea now? Being able to integrate a creative idea into a useful and relevant marketing effort that returns value to the customer. Utility may be boring, but it does create something real for the consumer from a product and experiential side.

This still leaves room for a ton of creativity. It just will be in smaller, contextual packages designed for the individual rather than the group. Creative service has replaced creative interruption.

If you are looking to blame this on someone? Blame the numbers and metrics guys. They're finally taking their place at the forefront of the agency world. Quantifiable results need to be achieved in order to be successful in this era.

What do you think? Do you think the big creative idea still serves a purpose beyond the RFP? Or are you focusing more on kick ass utilities and solutions that you can execute effectively?

Photo Credit: Wittekind

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Robert Phillips moderator
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Great information about Marketing. Stuart if I am not wrong you must be a marketing guru. I think so, because you gave some amazing marketing tips in your post here which are real facts to be followed and important to become successful in this high competitive world. I will definitely follow your suggestion in internet marketing. Thank you very much.

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Robert Phillips moderator
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Great information about Marketing. Stuart if I am not wrong you must be a marketing guru. I think so, because you gave some amazing marketing tips in your post here which are real facts to be followed and important to become successful in this high competitive world. I will definitely follow your suggestion in internet marketing. Thank you very much.

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Stuart Foster moderator
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Creative Utility>Creative Ideas.

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George F. Snell III moderator
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Hi Stuart: Saying there are no big ideas left in marketing is like saying there's nothing left to invent.

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Stuart Foster moderator
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Creative Utility>Creative Ideas.

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George F. Snell III moderator
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Hi Stuart: Saying there are no big ideas left in marketing is like saying there's nothing left to invent.

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Stuart Foster moderator
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Amazing how simple it all becomes when you actually start giving a shit about providing value.

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nberard moderator
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You have totally nailed it here, and this is exactly why agencies should be worried. I believe utility can be immensely creative, but it's not the sort of creativity traditional shops understand--and the ideas might be coming from a developer or content strategist rather than an art director or copywriter. Traditional advertising is an exercise in ego; we must assume that people will greet the disruption with pleasure. Well, guess what? No one cares what a brand has to say about itself any more. Of all the informational sources we have, the brand itself ranks among the least reliable. That channel of influence is gone. But give me something useful and I might start listening again. And what I'll hear is that your brand understands, that you want to make my life a little easier. And I might be persuaded by that.

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